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Roy W
Shoddy service. I asked for a new indicator bulb and to have it fitted. They were unable and didn't know how to remove the headlight assembly, a second guy came to help he could not remove it either but did manage to get his hand in to remove the bulb but then informed me they did not stock that particular one despite the fact they do on their website and that branch had it in stock. Apologised tightened up the headlight assembly and closed the bonnet, on arriving home with warning lights flashing in the car I decided to see what was wrong. They had not reconnected the wiring harness which was left dangling down together with the headlamp ventilation pipe. This meant the car was illegal and could have resulted in a fine or even an accident as it had no lights on one side. Halfords then emailed me for a review I gave them an honest review of the problems and guess what the review was rejected by their 'moderator' so patently only good reviews are published by them. Lack of honesty.
3 years ago
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Halfords has a 2.5 average rating from 1,330 reviews

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