Poor customer service
I come to Halfords today to get something for my car. And I saw a lady member of staff stood around so I went and asked her for her help, I found her very rude and she wasnt helpful or engaging with wanting to help me, she did not seem bothered if I was going to purchase from the store and I find this very unprofessional, I found this very unwelcoming to a store where the staff know customers need help, the other staff in seemed very engaged and like they wanted to help the customers they was speaking with but Scarlett (I believe her name was in thetford) did not seem at all interested in helping, as working in retail I would not be impressed if Scarlett worked in my store . I would not recommend going back to Halfords Thetford if this is the service I am going to receive. You should be ashamed
3 years ago
Halfords has a
2.5
average rating
from
1,330
reviews
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