Categories Blog K&K Bates GB My Reviews My Settings Help LOG OUT For businesses Your review counts! You reviewed Halfords Retail Add photo K&K Bates 2 reviews 1 star: Bad Just now Don't buy online line........ Death trap I brought a bike online to be built and delivered to me...... What a mistake that was. The first time I used the bike the handle bars started to fall forward, I was lucky this time as it didn't start to happen until I was work. I tightened the handle bars back into place and it was far for another two weeks. On the 21st September ( this was delivered the 24th August) I was riding my bike to work and the handle bars because loose and the threw me into the road. I was lucky the driver of the driving past was paying attention. After checking I was ok i looked at the bike and that's when I noticed they had become loose! I asked for someone to pick me up and take me to the Ashton shop. The guy there said he is shocked managed to ride this! So not only was the handle bars an issues, the brake where on to tight, the gear box wasn't set up correctly, some main bit of the bike wasn't tightened and one of the peddles wasn't put on correctly. I wouldn't bother calling their customer service, they are joke. So I email Halford and they asked for a report from the store. Now because the store has sorted out getting me a new bike they don't want to know about how I am! I did go to the hospital for a check up. The doctor said I'm lucky and just very bruised all over. Halfords are not interested in offering any kind of compensation for the day of work I missed because of their faulty bike or checking to see if I'm ok. The lad at the shop was so lovely and couldn't do enough, just a same the overall company doesn't give a dam about their customers.