It has to be said that when contacting Halfords Plymouth store by telephone to inquire about the features of a specific sat-nav they sell, they could not have been more helpful - but when I went on to place the order intending to pay by Debit Card on line and book a fitting date, this was blocked. The reason is that if you don`t have a mobile phone and can insert the number, you cannot place an order. When I retired, I got rid of my mobiles and have since used other forms of communication - but Halfords appear not to understand that not everyone is enslaved by such devises, the advice given, that if I wanted to place an order I would have to travel to their nearest store to pay for the sat-nat and then return at a later date to have it fitted. Asking if I could place the order pay over the phone was met with a No. This is an absurd policy that is entirely nonsensical and I fail so see any value in it, whether to their customers or their own business.