Picked up a bike today from Abbey lane Leicester branch. Not set up properly when i got outside went to ride off and the handle bars swung round. Took it back and the guy who tightened the handle bars mumbled something and another staff member said no worries it's cool. I said no it's not cool i could have broken my neck. Also i had to wait for quite a while to be served and there were plenty of staff behind the counter who could see there was a queue of people waiting. I'm ok with the bike but the service was very poor and i could have been severely injured.