Placed an order online and clicked the free delivery icon. When I received the confirmation it showed that it was click and collect from the store which was a mistake on their website as I had clearly marked for home delivery (why would I drive into into the store when it was free home delivery?). Telephoned customer services and no apology for the mistake on their website ordering but I could cancel the order and order again. That would mean having the hassle of then cancelling my paypal payment. So I decided I would have to go and collect it. I then received a phonecall from the branch that I would be collected the item from to say that they had to cancel my order as they did not have this item in stock as it was an online purchase only. The salesman told me that I could order it and as it was an online only purchase it would be delivered to my home. I questioned with him if it was only an online purchase for home delivery, why then was I able to place an order when the item was out of stock and then only to find that I had to go in and collect it? He said there was a mistake on the website!! Also if this was the case why then when I phone customer service the lady could not give me this information. I asked for my paypal to be refunded immediately (which it was). I thought about purchasing this item from another retailer but I went ahead and ordered it through Halfords where it was now showing as an online purchase only and it would now be delivery free of charge to my home. What a long winded process and they really need to sort out their website and ordering system. I haven't yet received the item so cannot comment on that.