I booked my appointment to get full service and MOT for my car 2 weeks ago at Catford (Rushey Green-463) The appointment was at 8:30am on Saturday 6 Aug but when I got there at 8am the store was close and the staff standing outside waiting for the Manager to open the store who never turned up. They sent me to another location saying that there they will accept my car for the service I booked and paid. When I got to the other location reception staff was unhelpful and said that unfortunately they were unable to help or find a solution for me. It was very frustrating for me because my MOT expires in 2 days and I was Planning to drive for holidays for one week, thanks to Halfords I had to cancel my family holidays as I can not drive my car without MOT. This is what I called not respect for the customers.