I went to Halfords back in 2017 for a stereo fitting, after which my power steering stopped working. I went back inside and told the fitter and was told ‘that sometimes happens, just drive it and it should loosen up’. Turns out they had unplugged my power steering and then made me drive it. How incredibly dangerous! Years later after swearing I would never shop with Halfords again, the battery on my car went and they were the only place that could fit me in at such short notice. I took the car in and was told that it was not the battery, the battery was in good health and that it needed to be seen by a mechanic. They then left me stranded in the car park for nearly an hour whilst 7 months pregnant in the boiling hot heat whilst I waited for my husband to come out of work to jump start my car using power leads. After taking my car to a mechanic I have been told it was the battery, now I’ve had to pay mechanic fees on top, on top of hours of both myself and my husband missing work. Once again shocking service from Halfords.