Review of Halfords Retail Tim Murphy 32 reviews GB Rated 1 out of 5 stars I ordered a set of Walser Alessandro… I ordered a set of Walser Alessandro Seat Covers Online for delivery to Sunbury-on-Thames Store. Never received a text message or email to say they were ready for collection. I attended the store and was pawned off with set of Halfords own Brand and assured that they were Walser Seat covers. I contacted Halfords customer service in an attempt to resolve the issue but were of no assistance or apologetic to sort the problem. Halfords clearly advertised Walser Seat covers online and I expected to get what I had ordered. I reordered in store hoping that would solve the issue but I was again given Their own brand. Halfords how can sell an item online advertised as Walser and send me your own brand, clearly a breach of the Trades description Act /Consumer Rights Act 2015. There is absolutely no mention on your website that the Walser Seat Covers are repackaged in your own Brand. As for Customer service its a big Minus from me. Date of experience: October 31, 2022