I bought a set of boltless shelving online. Arrived prompt and was excellent. Two days later noticed Halford had set up a recurring payment from my debit card. Advised by bank to contact customer service. Customer service absolute joke. Case made 7th November and promised call back within 2 days. Nothing. Called 11th November. Constantly put on hold by staff who were rude and not helpful. Told there was no case created. After threatening to report to my bank eventually put through to a young lady who told me nothing on their system. Sent a screenshot show recurring details. Though she was pleasant was very disinterested. I asked for email stating recurring payment not on system so can inform my bank. Still waiting for email. Can't trust Halfords so never buying online again from them. Hopefully my bank will now help
2 years ago
Halfords has a
2.5
average rating
from
1,357
reviews
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