So disappointed with Halfords. Was told my car needed 2 bulbs at the rear. The fog light and the rear brake light. Left my car and they fitted these. I went back to store and paid and collected my keys. It turned out that they had told me I needed a rear fog light left side that was not needed and not even wired for use. They charged me for no reason. When the bulb was fitted it would have never worked as there is no electrical connection to it. The fitter would have known immediately, but still 1. did not inform me 2. charged me for the bulb and the fitting. Worse still is getting through to the store to complain. I rang and you get through to South Africa call centre... they are polite but do nothing except leave you on hold now happened 3 times and was told 1st time store will ring you... they don,t second time told same ... no call ... third time ... told putting you through then the line disconnects after hearing a voice with a south african accent supposedly from netherfield nottingham... I now have to contact the CEO Graham Stapleton by email his email address is on the internet. Of course i still await a reply... Please be warned Halfords are retailers that are interested in selling products whether you need them or not !!! they seem to have no functioning customer service that will help you at all and cannot even get the smallest details right.. be warned stay away from Halfords