I wish that I never used Halfords Autocentre Byfleet!!!!
I booked my vehicle in here for its major service, which I paid for and booked online, and I booked a time slot for it. At the counter, they told me I could not wait indoors because it could take the whole day. I had to pay over £20 for a cab back home, and to get back here, another £20. Now if my vehicle had been fixed, it would have been okay, but it was not!
My right indicator was still not working as I asked, and my engine management light was still on. My vehicle kept on losing power and struggling to pick up speed and get uphill! They did not fix any of the problems. I had it checked over by them again almost several days later and they said they cannot find any fault with my vehicle because their diagnostic machine does not allow them to read Mercedes fault codes, they do not do any wiring, and they can not fix my indicator. These people are either lazy and do not care or are not proper mechanics to complete such simple tasks. That day again I had to get two cabs wasting my money because they could not honour their time slots! One of the cab drivers even warned me about Halfords and their terrible service and the terrible service he had from that branch. They are only best for MOT’s. I am now stuck with a faulty vehicle, and Halford did not even tell me anything after the first service. I had to call back and drop the vehicle off again. They just passes a faulty vehicle back off to me saying that it was fixed! DISGUSTING service! I will not be back here and I will not recommend them and their below-standard services to anyone! I now have it booked elsewhere.
PS Halford.
I paid through Klarna.
I have now disputed your payment with them! They have put it on hold.
So good luck getting any more money out of me.
I will be sending them my complaints for their records because I have a legal foot to stand on!!!!
2 years ago
Halfords has a
2.5
average rating
from
1,357
reviews
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