Bought a Boardman comp on the cycle2 work scheme in September last year. By the end March this year three spokes had popped the bottom bracket had failed and the rear hub collapsed. Halfords put this down to fair wear and tear and after three times of asking still seem unwilling to send me a copy of their complaints procedure. They are offering to repair the hub at my expense but cannot say when this will happen. There's no chance I'm giving them another penny of my money but i'll make them earn the costs I already know i'll never recoup by complaining every day until March next year.