I have previously had bad experiences with Halfords when my parents in law were sold wrong baby carseat with incorrect information. They were told that if the child weights more than 9kg, by law the child would need to face forward. This is absolute bs since the recommendations state the child should stay rear facing up to 3 years old. Now I was buying another child seat and found the one I was looking for from both Halfords website and Mothercare. I decided to give Halfords a second chance and ordered from them since it was £5 cheaper than Mothercare. I recreg that now. I have never received this carseat and have received no replies to my contact efforts with them to find out what is going on. I will never buy anything from Halfords ever again and will tell everyone considering of buying a carseat not to buy it from Halfords.