I complained about the rudeness of an assistant in aColchester store last week I'm 83 years old and the attitude of this particular person left me almost in tears As I entered the store, she stood a few feet away chewing gum ,on her phone and didn't even acknowledge me until I stood in front of her I've complained about it I had a phone call to say they would look into it, but never heard anything more I've tried to contact them but it's almost impossible to get through to speak to someone I now have to buy wheel trims and have them fitted but am too concerned about going back to Halfords ever again They should be ashamed to have such rude staff especially when an issue is brought to their attention and completely disregarded .I gave them the full details of the visit and was told it would be sorted Tat was on 17th August Dreadful service