I've had a Halfords bike for about 3 1/2 years now (Carrera TDF £299), within two weeks the chain had completely rusted (which I got them to relpace). After about a year it needed a service. When it was in, the guy said how many miles a week do I do, I said about 40, he said he would not of sold that bike as it was only suitable for about about one use a week!! Anyway three services later, I've just had a GOLD service (£130), gears, brakes, cables etc. They said bring it back in two to three weeks to get the cables retensioned after the service, which I did. As soon as I got it back the gears were slipping/squeaking and there was a delay between changing gear and the actual gear change happening, also the rear wheel was wobbly. So I took it back to Halfords, they had a look, retensioned the gears AGAIN, and told me the rear hub needed replacing!!!!! What did I pay £130 for, the only thing that was done was the brakes were replaced. Why does it come back from a Gold service for me to take it straight back for an issue that was not there before. I tried to leave feedback on the Halfords website, but the feedback page has been taken down, I can't imagine why!! I'm never going back to Halfords, they are an absolute disgrace. I only left one star because there isn't a NO star option.