I purchased my boys bike for Xmas 2023 a Carrera fury after 3 weeks the fork broke they replaced it with another Carrera fury the same happened again after a week they then replaced it with a voodoo horde after 3 weeks the back bearing broke they said they would replace it when the bike came back the original bearing was still on it .it's been in 3 times since and now they're refusing to touch it Craig the manager at the Cwmbran store originally said it was wear and tear but now he's saying the bike as been abused my 12yr old son looks after this bike maticulously it's been a total nightmare my boy cannot enjoy days out with his friends and it's just so sad please do not put your children through this nightmare Halfords have said that the guarantee is void leaving us in limbo we just want our money back so we can get him a new bike but Halfords refuse. Also head office has taken the managers word on face value who has no evidence to support that this b ike has been missed. Will be pursuing through trading standards