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Anonymous
Visited the Taunton store with a view to buying a Fitbit or something similar, eventually found what we were looking for as there were no staff to ask apart from the young lad on the till who was busy trying to serve about 5 people at once, hung around the product location hoping for a member of staff would eventually come over anyway they didn't so ask the lad on the counter for help and he said he would get someone, that someone who was wearing a bandana was serving someone so we waited a bit longer for him to finish, he finished and then to two of them proceeded to have a chat and we were forgotten about so at that point we left, coming from a store Management background I wonder sometimes if anybody from Head Office or higher Management ever visits these stores to see for themselves how badly they operate, still in 5 years time when they've all closed I hope that the Internet doesn't get the blame but it's clearly down to bad Management and poor staff recruiting.
8 years ago
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Halfords has a 2.5 average rating from 1,330 reviews

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