Halfords braintree fitted a new stereo in my vehicle they asked me to take it in for a reverse camera assessment to check it was compatible they said Yes it Is compatible we need to book you in for the installation a month later I get my appointment for fitting I take the vehicle wait for 4 hours for the stereo to be fitted I get my vehicle back with the new stereo I start it up and straight away air bag light is on i put it in reverse to back out of there bay and no rear camera so I go back in he has another 2 hour look tells me I need another lead I then wait another month with no contact from halfords so I ring them and they say no lead has been ordered as far as we was aware it was all working fine so the manager agreed to order a new lead again 2 weeks past no contact so I call them they tell me they need to book it in for he new lead to be fitted I have to wait 3 weeks for the next availible appointment I then go in and wait another 4 hours they then tell me that hasn't worked so I ask the store manager so what now he admits liability its there mistake he offers to fit me a after market camera he tells me he will be in touch a couple of weeks past I call the store and they deny all knowledge of it but tell me they will be in contact 3 months have past and no contact from them I've rung them several times and just get we will call you back and get nothing I will never ever use halfords for anything ever again they are probably one of the worst company's out there staff are completely incompetent including managers and this online chat thing they do what a waist of time of all the stores shutting down I hope this one goes
10 months ago
Halfords has a
2.5
average rating
from
1,357
reviews
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