I would like to commend the service at Halfords Stoke and particularly Louis. Absolute service as it should and went above and beyond. Rocked up at 19:45, 15 mins before closing, having just found out one of my headlights had blown. Vehicle couldn't be found on the in-store self help touchscreen so I asked for assistance. Turns out this was not Halfords system, myself and Louis, the advisor searching the internet couldn't find out what bulb was required and the car had lost its handbook long ago. No trouble at all, Louis was outside under the bonnet fast in the dark and pouring rain to find out, quickly coming back out with the right bulb and fitted in 5 minutes. All whilst chatting to me about my holiday destination and his experience in Portugal too! Well done Louis and Halfords for the amazing service.