I brought this for the Mrs.
This bike is not all you would hope for considering halfords built most of it.
Once it arrived we unpacked it and put the seat/handle bars and front wheel on. All the rest was already done.
First test ride showed that the gears were poorly set up, the front brake was none existent, and it had a rubbing noise from the poor set up. The rear was also in a poor condition.
We took it to Guildford and had them sort it out.
The first time it was given back we was told that the front caliper was not put in straight which was causing the rubbing noise and poor braking. I took it home and tested it the next day when I had time. the gears were now set up but the brakes were still very bad and the front was still noisy.
I took it back again. This time when they gave it back they said it only needed adjusting! I then took it out there and then for a test ride, and the brakes were still poor/spongy and the front STILL rubbed. I took it back to them and they said leave it with us. After a few days i went back to get the bike I was told that one of the caliper pistons was not working so they said they stripped the caliper and fixed it. So i tested it there and then again and it was STILL exactly the same, poor stopping power and the front was rubbing as if nothing was done to it.
This time what looked like the manager was there so i got him involved with this as I was getting very annoyed by this time.
This time they sent one of their mechanics out to do a road test. (why there didn't do this before is a mystery to me).
He brought it back and agreed that the brakes were still poor and that the front was rubbing. So I left it with them yet again.
They told me they will order a new front brake set and that if the price was not to high they would upgrade the front brake for free.
A week later it was finally done, they said that two of their staff road tested it and no noise was present and that they finally bothered to bleed the system on the brakes so they did work now. I looked at the brake levers and the new upgraded one was completely different to the rear brake lever, so to make them the same I had to pay to have the back upgraded also.
So its been painful buying a Voodoo from Halfords.
Oh and they wont even give me a receipt for the bike so i can insure it with Kryptonite.
They said it was emailed, but they can't resend it as the system wont let them.
8 years ago
Halfords has a
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