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John
I recently purchased a Nextbase 512GW dashcam from Halfords and booked my car in for the camera to be hard wired into my cars fuse box. Looking on Halfords web site it said professionally installed and the cable would be supplied for 30 pounds. I was told it would take an hour so I returned after the hour and paid the 30 pounds. On returning to my car I noticed the camera was hanging down and the passenger side windscreen trim was loose, I also noticed the cable supplied with the camera was missing. I returned to the shop to enquire about the where abouts of the cable and was told it is used as part of the installation, I questioned this and was given a new plug in cable. I took the fuse box cover off to look at the cable installation only to find a plug in adaptor had been used and my original cable was plugged in and taped in place with insulation tape which I deem unacceptable. I phoned Halfords only to be told this was their standard procedure and I would have needed to purchase a Next base hard wiring kit for 20 pounds to do the job without using my original cable. I told them I was not happy but again was told that it was their procedure. I've decided to buy a Nextbase hard wire kit from another supplier and install it myself and will be reluctant to use Halfords ever again.
7 years ago
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