Bought a bike and was told a load of rubbish when I went to collect it ( they didn`t phone when they said they would ) I phoned them and was told it was ready ?? then had to wait until it was pdi `d . Took 45 minutes to get bike they said was ready !! - they are badly organised - they don't know how to work their systems ( if they have one ?? ) Foleshill Road Coventry branch - avoid if you can . Complained to the manager Josh who was useless , customer service is unknown to him . Don't buy from here . Poor service and organisation seems to be the norm here .