Do not, under any circumstances buy a bike from this company. When they make a mistake whilst building the bike, which is not immediately visible at the time, they categorically refuse to admit blame. They blame the customer for the damage, even when you’ve paid them extra for a service plan, and had absolutely no need or desire to have made any adjustments to have caused the damage. Also, they don’t care if they supply the incorrect size bike, expecting someone to know if it’s correct from just sitting on a bike in the shop. Absolutely appalling customer service, who rely upon the disgruntled customer to not bother spending even money on taking them to court.