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Anonymous
I have recently visited Halfords in Lakeside Retail park in Weston Ave, Grays. Too many staff paid for doing nothing. There were at least 4 members of staff chatting near the till amd none of them meither greeted me nor approached me asking if I need any help at all. I was wandering around and even seeing me struggling none of them came to me and offered help. After 10-15 minutes I approached them and asked to help me to choose the carseat for my little one. And before I started to explain an older member of staff (a male with beard, didn’t bother to introduce himself) straight away jumped to conclusion that my current carseatt is good and nothing was wrong with it. He had no idea that I was looking for the second one as we wanted to put one in my husband’s car as well. He also didn’t hesitate rudely push my baby inside the pushchair to show that my car seat is good already which I knew already. Anyway I just stepped away and left the store feeling that I will not get any help from any of them. Oh well Halfords keep loosing money ;) And I will go to other shop to spend some money lol
6 years ago
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Halfords has a 2.5 average rating from 1,330 reviews

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