I purchased a new carseat from Halfords via their click and collect service. After contacting the customer service team they promised me that the store could double check the fit before I made the purchase to ensure it fit my car. However, when I went to collect the seat there was not seat on display to do this. I have to admit it is a little frustrating when you are told one thing, but the stores don't have that policy. Anyway, upon explaining the conversation (webchat; I saved the conversation). The team very kindly checked the seat size anyway, and provided exceptional customer service including carrying it all out to the car (they said they can not fit the car seat) for me because I am 35 weeks pregnant. It was nice not having to ask for the help. I found the staff on duty to be fantastic, friendly and very helpful ... which unfortunately is quite rare these days which is why I wanted to write a review. The store I visit was Halfords, Banbury.