Went to the Mansfield store to buy 2 bikes totalling over £1000,to my amazment no of the staff were in the slightest bit interested in serving me. So after over 1 hour of waiting around decided to leave.I contacted customer service about my treatment and was told they had spoken to the manager of the store and he would phone me to try and resolve things. I'm still waiting for the phone call must have the same attitude as his staff (he properly carries out there training) there is no wonder all these larger shops are closing down with such bad customer care. I for one will not be using Halfords again for anything.if you read through all the reviews left by other people they are all for similar things customer service. Come halfords big wigs sort your staff out they are a ket down to you.