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Anonymous
Bike had dents on frame work on day we went to collect it. Ordered another bike to come in 4 days later. Got phone call to say it would be in next day as back log from bank holiday. Was told bike would be ready first thing. Came into Halfords Cambridge branch next day in afternoon. Told come back in an hour as computer problems!! Came back after 60 mins and guy disappeared for 10 minutes leaving shop floor unmanned. Came back to say bike still not done... that was 30 mins ago and still waiting. Terrible customer service and a wonder how the branch stays open as no staff . Won’t come back here again!
5 years ago
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Halfords has a 2.5 average rating from 1,330 reviews

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