I had to give one star as giving none wasn't an option they are that incompetent and uncaring. Since my first visit to the Bath branch for a simple clutch replacement my car has been back to the Branch at Oxford 7 times (making a total of 14 days off the road) to put right the work. During this time I have received conflicting and misleading advice resulting in numerous unnecessary wasted appointments, incomplete work, body work damage to the vehicle and cover ups about parts being fitted which weren't. Over this time the gearbox has been removed on at least 5 occasions and is now left with the legacy of an oil leak. At first Halfords said there was nothing wrong, then an oil seal needed replacing then the housing was cracked. If I had accepted this on face value I would have had to pay £900 plus fitting for a new gearbox which wasn't needed as I insisted on another examination which confirmed an oil leak. Halfords have refused to put this right even though the cause is most likely due to the frequent gearbox removal, as the car has only covered 50000 miles and as a Hyundai has a bullet prove reliability record. Correspondence with the Regional Manager and Head Office is now unanswered.