Here is the series of events in my local Halfords.
Yesterday I went to buy a 4 man tent, the price on the shelf did match the product. Got the other one that was reduced to £50. On approaching the till the sales staff Micheal, asking if I was brining it back, I laughed and said I haven't even brought it yet, is there something I should know? No he said and I paid for it. On puttining it up that night, there were 3 holes in the outer lining.
I took it back this morning and another sales guy said oh dont tell me this one's got a fault as well. He very kindly asked me if I would like another, I declined: strange that! We have quite a few back.
Are the staff here knowingly selling stuff that is not of good value or quality.... Yes
Shocking customer service.
5 years ago
Halfords has a
2.5
average rating
from
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