Terrible. Needed a brake cable for a bicycle. Looked on their website and they are £1.99. I asked my wife to get one on her way home. They charged her £5. Over 150% above the price it should be. I tried ringing and no answer and cut off with voice message after 15 minutes. Drove down to store and was ignored whilst the one person working stacked shelves. When i realised he was there went over. Could not get a refund because the tills had all frozen? Why was my wife overcharged? That is the price on the till. Apparently their shops are not linked to their website for prices. BE WARNED. Seems like a scam in reality. Advertise a price, you can even check the stock. Get to the store and get charged more than double!!!