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Anonymous
Bought an Indi ATB2 bike from here a few weeks ago. I'm not really the handyman type and requested for them to build the bike for me. When i collected the bike, it was poorly constructed which i did not realise until riding away and going to turn a corner. This is when the handlebars turned and the wheels didnt because it wasnt tightened properley. The staff at Halfords do not care if you have any issues. I have emailed on three separate occassions and not a soul bothered to reply. Update: 1 week on and the circlular cog caused the chain to slip off, snapping the chain guard, lodging into the rear wheel, snapped the chain and the cog is now bent in half. Again i have tried to call Halfords and was promised a call back, that didnt happen and still no response to my emails. Awful experience, i would not recommend Halfords at all. If you have an issue with your purchase they will ignore you. Luckily no children rode this bike as it was a deathtrap from the moment i bought it.
5 years ago
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Halfords has a 2.5 average rating from 1,330 reviews

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