I called at their Burgess Hill store to buy and have fitted a rear brake light on my VW Beetle.. The sales assistant tried to find someone to do it but one fitter was busy with another customer and one was apparently at lunch. I waited patiently but no-one came and the young lad started to try and do it himself. He was clearly struggling so disappeared Into the shop and another fitter came out to help, then another, who had a quick go then he too disappeared. The 2nd fitter couldn't take the bulb cover off and slightly damaged the paintwork on my car in the process. When I pointed this out he denied it, but the scratch is right next to where he was using some plastic wrench to lever off the cover. In the end no-one could do it so I'm now going to have to take my car to a garage just to get a bulb changed! Surely I can't be the only Beetle driver in Sussex so Halfords should have known they can't do it and not even tried or provided a fitter who knew what he was doing.