Went to halfords on 24 december 2014 to have a drivers side light bulb replaced. I was told to wait 10 minutes while another clients number plate was being seen to, more than a hour later i gave my keys to a lady at the till while i take the kids out as they were going crazy by now, ten minutes later they phone and say its ready. Get to the car and find the dust cap of the light on passenger seat and my driver side window down and broken !. Go instore and the fitter cant be found and another young fellow pops the cover back in seconds and tells me the fitter was going to tell me it doesnt fit ? ?. Now a month on still no resolution various managers spoken to explaining what happened to each one and they keep saying fixing the light has nothing to do with the window, obviouly not but what happened to the window in the ten minutes with them ? Did they send someone who had no training were they drunk or what but still cant find out who did it or whichmanager was on duty. Beware of halfords they trying to cash in on their parts by offering a convenient service wich they are not able to do ! Terrible experience so much stress and all just to put a bulb in, dont rely on them rather go to official repairers and save in the long run
9 years ago
Halfords has a
2.5
average rating
from
1,330
reviews
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