Halfords Store Nightmare Update
Halfords accept responsibility for their mechanics negligence but refuses to replace the bike or refund the full market value for mine?!
I took a newly professionally painted racing cycle to Halfords in Blackpool for rebuild, their mechanic destroyed the bike in the process (by Halfords own admission “the integrity of the frame has been compromised beyond use”). Halfords refuses to replace the frame and fork which they damaged and pay for repainting, my preferred choice instead of the offer of £220, “take it or leave it”?! After almost four months battle (since September 2019) to resolve the matter but to no avail I employed the services of an Alternative Dispute Resolution (ADR) before the Small claim court which Halfords refused to engage with.
I am now being forced by Halfords to proceed with a small claim court in January 2019. I will provide a monthly update of the progress both on Google & Trustpilot.
4 years ago
Halfords has a
2.5
average rating
from
1,330
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.