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I.M From STROUD
Halfords in store Stroud. Very rude staff. My girlfriend asked for Mann oil filter (usually +/- £14) quoting reg number and showing my text to her of what was wanted. She was sold cheaper filter (+/- £4) for £8. My good lady is not mechanically minded and Halfords saw her coming!!! Sold something not wanted and ripped off as well. When I returned the unwanted filter I was met by a rude member of staff, then two and eventually a third. Gang mentality and not helpfull. Denying my lady asked for Mann filter and denying they were shown text with details. Ripped off and sold something that was not asked for. Plenty of other places to buy from. Next time I will order online from the comfort of my home from people who are happy to sell you what you want but NOT HALFORDS. VERY BAD SERVICE!!!
4 years ago
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Halfords has a 2.5 average rating from 1,330 reviews

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