Halfords autocentre rugby review 06/04/20 I'm writing this review you because I am very annoyed at how Halfords autocentre in rugby have treated me let's start from the first point, I booked my MOT online at a reasonable price and I thought these guys would be legit straightforward friendly and happy to help, I then turn up in the booked day and handed my car in for the MOT, I was told prior to this that if I handed my car in in at 9 a.m. then my car car should be done by no later than 11:45 a.m. so the morning of dropping my car off then handed the car keys in in a very good condition to the garage assistant and said to me ohhh the car won't be done till the car won't be done by 11:45 it will be done for 2pm and we will call you. Come 2pm no call so I called and a guy over the phone said sorry it will be finished at 4pm so I gave Halfords the benefit of the doubt and waited till 4pm where they again didn't call so I called and asked why , so they said sorry about this your car will be done for 5pm bearing in mind I dropped the car off at 9am , so Halfords autocentre rugby called me eventually at just before 5pm saying it's ready sir! You can come and collect it now cheers after trying to explain how annoying this was , I then did the deeds and go my car key back and walked straight out the door , then straight away the car key fell apart in my hand to the floor, luckily this happen before I put it in the ignition 😡😡😡 Halfords autocentre rugby deny the key was in good condition and offered to put a new pin back in and casing was a small bit open when my car key was in good condition before it went in , and have emailed they with a quote from vauxhall rugby after going down to vauxhall to see the damage to my key and the whole key needs replacing and sent Halfords head office a quote from vauxhall so I've had to get it temporarily repair it and going to pursue compensation for the damage to my property which they say they deny even though it's on camera thank you Halfords Case number: 09537307