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Anonymous
Had an appointment for halfords to fit a new tyre urgently on my drive. Gave me an appointment slot from 4-8pm. The tech comes at 2.30pm to fit them when we were out. They didn’t leave any voice mail or pick up when I called them back. No one showed up at the scheduled time and I received an email saying the tech waited for 25 mins (way outside of the appointment time) and then left to do the next job. So now I’m left with no tyre and having to wait several days to get my money back to go and get a tyre from somewhere else. Extremely poor customer service. Don’t even know the meaning of appointments or common curtesy. Won’t be using again.
4 years ago
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Halfords has a 2.5 average rating from 1,330 reviews

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