Just a few weeks after buying a new bike from the Waterlooville store for our son for his birthday, we found the front wheel loose. We returned the bike to the store who kept it overnight to repair what they said was an issue with the front wheel. A day after collecting it, we then found the front brake disc bolts loose! I took the front wheel back into the store purely to show them, but refused to leave it with them as my trust had vanished by then... and because I value my son's life! They said they would report the problem to their head office, which suggested to me that they were trying to blame Carerra. Masses of Carerra bikes have been sold in the UK and I have been unable to find any other reports of this issue online. Hmmm. My advice is, please beware before trusting Halford's bike "mechanics".