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John
Sadly, I have had a disastrous experience after getting a local Halfords Autocentres to fit a Nextbase front and rear dash cam to my car. Having left the store and arrived home, I set to look at the cameras and check all the features- no explanations could be given at the store “due to Covid”! It was then I noticed that the headlining in front of the front camera was sagging, and the a pillar lining was folded back on itself, revealing some of the wiring. I had been offered the deal of a “free fitting kit” also- which I subsequently found was on the bill anyway! I took photographs there and then, and contacted Halfords directly online, being reluctant to go back for more potential damage. I had a reply four days later saying that someone would soon be in touch... no reply for over two weeks. Eventually, the store manager contacted me asking for copies of repair invoices and emails. A day later, Halfords replied that they denied all liability, a statement from the fitter stating that job was done ok and fingerprints cleaned etc.. Are they suggesting that someone subsequently broke into my car, and had a bash at Re-installation, messing it all up? Watch this space!
4 years ago
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Halfords has a 2.5 average rating from 1,330 reviews

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