Bought a belt sander Thursday afternoon last week and wanted to place the order before the Easter holiday weekend. On Friday I went back onto the site to look at the belt sander once again and to read about all the features and look more closely at it and I see that they were offering a 15% coupon no exemptions through the holiday weekend. I called customer service explain to them and they told me they would not be able to help me that I would have to wait for the item to be shipped I would have to refuse it or take it back to the store for my refund, and just order another one at the sale price. Monday morning I now come on to the website to see what is going on with my order and I see that it's still processing they haven't even processed the order yet, but they tell me that they can't apply the 15% coupon, and they're not able to help me. Well this is the first and last time that I buy anything from Harbor freight. Be warned, they are of no help to their customers.