Spent almost $1,000 in Harbor Freight last week one of the things I purchased was five draw rolling tool cart in green. After putting it together a few days later in the shop which was today. I ended up finding out that the entire back hinge for the top lid was pulled out and there's three dents in the lid of this brand new toolbox. So I took pictures of it and went down to the local store where they have five or six of the same model in different colors for display in the aisle. Upon speaking to the store manager who didn't seem to care less and who had a lousy attitude and had just clocked in for the day I actually saw him clocking in he told me essentially that for the most part they couldn't help me they couldn't even guarantee me that they could get me the color that I had had of my toolbox not that I cared so much at that point. What I did care about was that I spent the time to come down there spent all the money took the product home spent a few hours to build the Box properly only to find out that it's damaged and now have to spend time to bring the box back down deal with people with a lousy attitude get another box bring it back to the shop and then take another couple hours to build it properly. So all I asked for was just swap me out my box which is built with one of yours which is built and you can put in mine in the row as one of your floor models not a big deal nobody loses any money you're just exchanging me out for your stuff that you sold me which was damaged. However the store manager was incredibly arrogant rude with me and then didn't even come back out to talk to me himself he sent message through somebody standing in the front which I found to be fairly cowardly. I then called corporate who put me on the phone with and equally useless and equally unhelpful and equally arrogant person who did nothing to help me and couldn't offer a solution which at that point I don't even understand why they have a customer service line if you don't attend to customer service matters what I can tell you is from here on out I will literally use anyone else other than Harbor Freight and not one mechanic in our shop will spend a dime here on anything so thank you for showing us that you have no loyalty to the people who purchase your products and that you hire people who don't have the mannerisms for customer service also thank you for showing us that you sell damaged junk and don't care