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Disgruntled Retired Shopper
Harbor Freight's Return Policy is NOT WHAT THEY SAY IT IS. This is what's advertised on line (Google): Does Harbor Freight have a good return policy? Merchandise may be returned within 90 days for a full refund or replacement, whichever you prefer. Shipping and handling charges are non-refundable. When returning an item to a store, you must provide a copy of your packing slip or order with the item listed. Not True. I made a purchase of Bondo $11.99 Not sure if it was what I needed and asked the cashier at the store it it was returnable...he said yes. As it turned out, I didn't use it and took it back to the store. The return was refused and I was shown that on the receipt it said the item was not returnable.......I couldn't read it cause I didn't have my reading glasses (do you always have yours?) I called Customer Service and got the same answer......I'm stuck with it. Needless to say, I won't be shopping at HF in the future nor will I recommend others shop there as I had before. HF, if your listening, mention you have caveats to your return policy
4 months ago
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Harbor Freight Tools has a 1.6 average rating from 222 reviews

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