Purchased a Fortress air compressor. 6 months later one of the motor brushes wire shorted out. The parts list doesn't show a replacement part for this. Customer Service tried to find even reached out to there supplier/manufacturer. After being told it would take 8-10 weeks to get a reply if this part was available and to get a cost, I received an email telling me the brushes are not available. Well if not available how do they build these electrical motor that have them? I researched other compressor brands from other retailers they can get them for there motors. I did find the brushes on my own and fixed the unit. But this process from beginning to end took over 3 months. Should of went with a different brand and retailer that stands and sells replacement parts for there merchandise. I guess you get what you pay for. I will not be a customer of Harbor Freight for the future. I will also let other in my circle to make sure replacement parts are available for what they buy at Harbor Freight.
3 months ago
Harbor Freight Tools has a
1.6
average rating
from
222
reviews
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