Frustrating Order Experience at Harbor Freight
I recently attempted to make a purchase on Harbor Freight's website (harborfreight.com). While the initial ordering process seemed straightforward, my experience quickly turned unpleasant.
The following day, I received a call from Harbor Freight to verify the purchase. After confirming my identity and card information, they surprisingly canceled my order without explanation. Disappointingly, I never received any email notification about the cancellation, leaving me in the dark about the status of my order and my money.
To make matters worse, it took a staggering two weeks for Harbor Freight to release the hold on my funds. This unexpected delay caused unnecessary inconvenience.
Overall, this experience was deeply frustrating. The lack of transparency surrounding the order cancellation and the lengthy hold on my funds left me feeling like a valued customer. Unfortunately, I won't be returning to Harbor Freight for future purchases.
1 week ago
Harbor Freight Tools has a
1.6
average rating
from
226
reviews
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