I started in Automotive Collision in 1970 I like to know what happened to automotive part / tool suppliers it disgusting the lack of knowledge and respect that parts and tool suppliers have for the Technicians and people in general trying to get their cars fixed so they can take care of their bills and their families or themselves it sickens me why they operate like they do how people and technicians are sucked in the madness of the mighty dollar bill that allowed the GREED AND LACK OF RESPECT TO TAKE OVER THE AUTOMOTIVE INDUSTRY . If they would only eliminate the greed and the disrespect that seems to have taken over maybe the automotive industry it may get back to normal but I don't think so . The lack of knowledge that customer service has especially in Harbor Freight it just blows my mind how they survive in business.