The lino was laid in Nov 2016 with the wrong board underneath. The Harrisons agent although accepting my complaint as valid (the lino was mobile as the board was buckling underneath) never came to view the mess created by the layer. That lino remained in place untill mid April 2017 and not once did he come to my home to view this. The replacement lino was apparently faulty so I had to choose another lino and wait again for the third lot of lino to arrive . He then gave me the wrong balance owing on the lino and I had to give him the correct invoices. It was unprofessional from the time the lino was laid to 5 months later when it was rectified. I would not recommend Harrisons based on this experience. My lino was the worst advertisement for everyone that visited my home during that 5 months. And he never came to see the waves all over the kitchen floor I had to live with for that 5 months . When he got the invoicing incorrect at the end he said he needed a holiday as he had been so busy. Hardly my problem. He gave me a $200 discount in the end. His initiative not mine. Never again will I use or recommend Harrisons