We got a quote from Harrisons & decided not to carpet under the stairs, they said they couldn't give us a refund cause it was only a small area. At a later date we decided to get our garage carpeted & asked if they could lay the small area under the stairs with some left over carpet. I thought it wouldn't be a problem because we had already paid for it. Harrisons said they would do it but only if we paid again & would have to pay the carpet layers a "cashie". I don't think a Company like Harrisons should be asking for cashie??? We are building again & thought I would give them another chance but they haven't replied to my emails...