Hi Sarah, Our feedback about the product and service provided is as follows. Bret, Patrick and Matt made, what was for us a potentially anxious time in having strangers coming in and having the run of our home, into a delightful experience. We were immediately put at ease by their courteous and friendly manner, advice on a technical issue, and their willingness to assist us with some of the challenging prep work that we should have attended to, all of which resulted in us leaving the house soon after feeling relaxed and confident the place was in good hands. And so it turned out to be. We are absolutely delighted with the end result. Your own help and advice in us deciding on the product selection, the price point for your overall services and the finished standard of workmanship makes us very happy people indeed. So much so that we would now ask for a quote to replace the vinyl in the downstairs kitchenette and bathroom/toilet areas. Many thanks, Robyn and Colin