Would never book again with hays travel,had 3 holidays cancelled ,and the latest one was a change from the florida trip that got cancelled last year,even though the cancellation was taken out of my hands I have lost £150 admin fee for changing from last year to this year and lost £120 insurance,yous are robbing people ,but got my insurance back for the one that got cancelled in may and everything was done on the same day total disgrace at least Robin Hood wore a mask 🤬🤬🤬🤬🤬🤬🤬 no one expected a pandemic but think holiday company should honour insurance and admin fee,they have not provided a service at the end of day